Keep Learning with AAP

COVID 19 Information for Graduate Students + Postdocs 

For ongoing up-to-date information about COVID 19 testing requirements and processes, please visit the Information for Graduate Students page.

When Your Face-to-Face Course Is Offered Remotely

Providing support for students is one of the highest priorities within the Advanced Academic Programs (AAP) division, and this time of unexpected challenges is no different. AAP stands ready to assist students from on-campus courses as they move forward in a flexible online learning environment. While learning continues via this new format for the next few weeks, AAP will provide help to those who are less familiar with remote learning tools. In addition, AAP provides services that go beyond the classroom. The faculty and staff from AAP look forward to your continued progress and success in your courses this semester.

Support in the Classroom

Disability Accommodations

Johns Hopkins is committed to providing reasonable accommodations for students with documented disabilities. We encourage students in need of accommodations to register with Student Disability Services. Questions regarding the registration process or accommodations can be directed to [email protected].

Communication is Important

In the online environment, it’s very important that you communicate with your professors regularly. Also, if you’re experiencing a problem with course material, let your professor know right away. Here are a few tools you may use to communicate with your professor or classmates.

Your instructor can schedule live online meetings, and so can you. Zoom Pro is available to all students. Please visit and sign in using your [email protected] credentials. Use your Zoom account to schedule meetings to converse with your classmates about course material or to work on your group projects.

Get Help & Support

Canvas and Zoom Help Desk

Students and faculty have 24/7 access to Help Desk support:

JHU-Wide Support: JHED and JHU Email

Please call the Johns Hopkins Support Center at 410-516-4357 if you have a question about:

Accessing JHU Library Resources and Help

If you are located outside of the country or must access JHU resources restricted to the campus network, you will need to use the VPN. Visit the JHU Library for information.

Support Beyond the Classroom

Writing Tutoring

You can access writing tutoring 24/7 through You have the choice to drop-in for a live session with a tutor, schedule a future session, or submit an essay for feedback. Access through the AAP Student Resources organization in Canvas.

Professional Success Support

No matter where you are in your career or job search, Career Services offers a wide variety of virtual tools to aid your professional success. Learn more about these resources and access them here. You can sign up for workshops and events and apply to jobs via Handshake, JHU’s career development platform. Looking for support from someone who’s been there? Connect with an alumni mentor through PeopleGrove. Contact the career development team at [email protected] with questions.

Johns Hopkins Student Assistance Program (JHSAP)

The Johns Hopkins Student Assistance Program (JHSAP) is here to support you in managing challenges, both in the classroom and in life. JHSAP is a free, confidential service that provides short-term counseling, work-life guidance, and crisis support to all AAP students. If you are anxious or need someone to talk to, please reach out to JHSAP. You can request an appointment here or call 443-287-7000 OR Toll-Free: 866-764-2317 to talk to someone now. JHSAP’s role is to support students in managing challenges they face, both in the classroom and in general.

Additional Resources

Messages From JHU Faculty

Hopkins faculty members offer messages of support for students. Johns Hopkins faculty recently recorded Instagram videos of encouragement for students as university shifts to remote learning for the remainder of the semester.

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